SHIPPING

Items ship worldwide.

With the exception of large orders, prints are shipped by Canada Post Lettermail (domestic) and Canada Post Letter-post (US/International). Art prints are shipped with cardboard backings within plastic seal bags before being packed in stay flat mailers. 

Once you submit your order, you will receive an email order confirmation. Items are usually shipped within 48 hours of processed payments.

Once your order has been shipped, you will receive a shipping confirmation email.

Orders shipped outside of Canada may be subject to customs duties and fees levied by the destination country and are the sole responsibility of the purchaser.


Estimated Delivery Dates:

Please note that these estimates are based on Canada Post Lettermail/Letter-post delivery information. Actual delivery times may vary. For more info, please visit Canada Post. Larger orders with multiple prints may have to be sent as a package and will require longer shipping times.

Please note: Delivery times may be longer during holiday periods.

Canada (Lettermail): 2-6 business days

USA (Letter-post)4-6 business days

International (Letter-post): 4-8 business days


Tracked Packages:

To keep costs down, all prints and greeting cards are shipped through Canada Post Lettermail (domestic) and Canada Post Letter-post (US/International), which does not supply tracking info.

If you would prefer a tracking number for your order, please email kitty@kittychan.ca immediately after submitting your order. Extra charges apply for tracked packages.


RETURNS

All items are final sale. No refunds or exchanges.

If you have any questions or concerns about your order, please don't hesitate to email kitty@kittychan.ca 

I'm happy to help!


CONTACT

Questions? Comments? Just want to say hello? Email kitty@kittychan.ca